Need help with Aura? We’re here for you.
Open your iPhone Settings > tap your Apple ID > Subscriptions > Aura > Cancel Subscription. You’ll keep access until the end of your current billing period.
Open Aura, and on the paywall screen tap Restore Purchase at the bottom. Make sure you’re signed in with the same Apple ID you used to subscribe.
Yes. Go to Profile > Delete Account. This permanently removes all your data including journal entries, letters, and progress. Note: deleting your account does not cancel your subscription — please cancel it first in your iPhone Settings.
Yes. All your journal entries, letters, and personal data are stored locally on your device. We do not sell or share your personal information. See our Privacy Policy for details.
Please email us with a description of the issue, your device model, and iOS version. We’ll look into it as soon as possible.
For any questions, issues, or feedback:
Email: canay.bozkus.dev@gmail.com
We typically respond within 72 hours.
If you or someone you know is in crisis, please reach out to a professional:
Aura is a wellness tool, not a substitute for professional mental health care.